It has been estimated that restaurant traffic is expected to remain flat for 2014. A key element to restaurant success is targeting existing customers.
Customer loyalty is the single, most important driver of future growth and is more cost effective than going after new customers.
How can your restaurant increase visit frequency?
- Gestures of Appreciation & Loyalty Programs
- Connect with the customer via social media
- Deliver exceptional customer experience
To read the full article along with others, click on the links below:
- http://restaurantengine.com/restaurant-customer-loyalty/
- http://www.fastcasual.com/whitepapers/6789/3-Steps-To-Loyalt
- http://www.fastcasual.com/whitepapers/7003/6-Steps-to-Win-the-Customer-Loyalty-Marathon